Sep 24, 2007
Occasionally we may ask for a "traceroute" when troubleshooting a problem which shows us the exact path that your connection is taking to our server from your own system, through your ISP and the internet in general. It is essential that traceroutes are done from your own computer and
Sep 24, 2007
A "406 Not Acceptable" error is shown when any website, script or application has triggered our security filters used to automatically block attacks on vunerable scripts, mail form injections and much more.
Aug 26, 2007
All files which you want to be viewable on your website should be uploaded inside your
Aug 26, 2007
The www directory is simply a shortcut to public_html and the others all control various settings and features of your
Aug 26, 2007
If you have this feature on your hosting package you can manage your different FTP accounts from your control panel.
Aug 26, 2007
Website is not working?
1. First check your internet connection. Is it all ok, try visiting another site. If it loads, go to step 2.
Aug 26, 2007
We have a security measure in place in PHP on all servers called 'open_basedir'. This is where PHP scripts
Dec 10, 2006
The following URL's can be accessed using your browser to enter
your control panels (replace 'yourdomain.com' with
Dec 10, 2006
The best way to upload your website files is by using an FTP program. You will need the login details contained in your welcome email to do this. Once you have
Dec 9, 2006
Addon domains are useful for having more than one website per hosting account without using a full multiple domains package. A subdomain is used to park the other domain onto and in doing so a seperate FTP account and email system can be used with the extra domain.